The market for talent is driven by supply and demand, of course. Therefore, talented individuals with key skills in growth areas, such as technology and finance, can be in short supply depending on labour market trends. Businesses seeking to attract and employ skilled talent, will often encounter competition making the recruitment process more difficult. Top candidates will find themselves interviewing with multiple companies and with multiple offers to consider.
With these candidates now firmly in the driving seat, businesses need to consider their recruitment processes and enhance how they manage the candidate lifecycle. These days, it’s not only professional but essential to be considerate in your everyday interactions with all applicants.
From the first click
The candidate experience starts from the very first click. HR managers and recruitment managers need to think about everything from the company website, the information published about careers at the company, testimonials from current and past employees as well as the content of the specific job advertisement.
Once an individual applies, businesses must consider how they acknowledge potential candidates. It is a good idea to have automated communications in place to respond to job applications and follow-up emails promptly. An automated response containing little information about the job or your company is a great opportunity to connect with the candidate.
Also, businesses should bear in mind how they respond to successful and unsuccessful applicants. Unsuccessful applicants should be followed up either through emails or a polite phone call. Creating a positive experience in each of these critical steps will build brand reputation and good will – you never know who the candidate you’re turning down may be connected to.
enableHR candidate management
To help you better manage the recruitment process, enableHR’s candidate management workflow and hiring checklist streamline the application process and enhance the candidate experience.
Together, these resources guide managers through the important steps needed to ensure best practice in recruitment and hiring. This includes everything from storing the candidate’s details and application letter, correspondence to unsuccessful applicants, the position description, interview record, reference checks, and offer letter.
Used with enable Self Service (eSS), you can also integrate your onboarding processes. Successful candidates are given their own login where they can sign and return offers or employment contracts using eSignature technology, and upload certification or training documentation.
With enableHR, businesses can improve communication with applicants and candidates, and allow greater transparency about where a particular candidate is in the recruitment process. All current and archived candidates are given a centralised electronic profile, where managers can:
- Create and store candidate details
- Upload and manage key documentation such as resumes, applications, qualifications
- Draft documentation from pre-built or configurable templates, including letters of offer and contracts of employment
- Create and record files notes, send emails and calendar invitations
- Track key internal processes during the recruitment and on-boarding phase of the recruitment lifecycle.
As all candidates, successful or otherwise, are archived on the system, businesses are able to contact unsuccessful candidates in the future should another suitable opportunity arise.
To find out more about enableHR, contact us for Australian and New Zealand inquiries.